Thursday, October 05, 2006

10 reasons people make stupid decisions

Have you ever wondered why most of the people you know (and probably your elected representatives) insist on making dumb decisions when they are so clearly wrong? Below are ten reasons that they act like idiots without even knowing it. And as they say in poker, if you can't spot the sucker at the table, then it's probably you...

10. We’ve come this far… (sunk cost bias) - We all know that the past is past and we can’t get back money or time that we already spent. But many people irrationally take sunk costs, time, money, or other resources which have already been spent and can't be recovered, into their decision making. Barry Schwartz from Swarthmore College, author of The Paradox of Choice, in an LA Times op-ed piece highlights examples of sunk costs used in decision making, such as how much you spent to get your car fixed last time, how long you have been dating someone, how much you invested in a stock, or how many troops have been lost in Iraq so far.

9. Me me me! (egocentric bias) - Putting yourself in another person’s shoes is harder than it sounds for most people. Consider the example from an op-ed piece in the NY Times by Daniel Gilbert from Harvard, author of Stumbling on Happiness. In a study conducted by Sukhwinder Shergill and colleagues at University College London, pairs of volunteers were connected to a device that allowed each of them to exert pressure on the other volunteer’s fingers. The researcher began by exerting a fixed amount of pressure on the first volunteer’s finger. The first volunteer was then asked to exert the same amount of pressure on the second volunteer’s finger. The second volunteer was then asked to exert the same amount of pressure on the first volunteer’s finger, and so on. Although volunteers tried to respond with equal force, they typically responded with about 40 percent more force than they had just experienced. Each time a volunteer was touched, he touched back harder, which led the other volunteer to touch back even harder. Is this why parties in a conflict invariably think they are both "right"?

8. That just proves my point. (confirmation bias) - Isn't it a coincidence that no matter what happens in the world, politicians can spin it to show why that confirms their opinions? A cynical explanation is that politicians twist the truth to get what they want. But a more subtle explanation is that our brains tend to search for and interpret information in ways that support our pre-exisiting opinions. As explained in a Scientific American article by Michael Shermer, publisher of Skeptic, a study before the 2004 presidential election had 30 participants view statements by Kerry and Bush in which both men clearly contradicted themselves. The 15 of the participants who were strong Republicans were critical of Kerry but let Bush off the hook, and vice-versa. In addition, neuroimaging results showed that the part of the brain most associated with reasoning, the dorsolateral prefrontal cortex, was inactive. Most active were the orbital frontal cortex (processing of emotions), the anterior cingulate (conflict resolution), the posterior cingulate (making judgments about moral accountability), and the ventral striatum (reward and pleasure).

7. That’s easy. (overconfidence) - According to a famous survey of drivers conducted by Ole Svenson in 1981, 80% of respondents rated themselves in the top 30% of all drivers. And anyone who doesn't see that as a strange finding probably rated themselves in the top 30% in math also. While overconfidence is definitely a good thing in many situations, it probably means people don't work on their weaknesses as much as they should. Do overconfident drivers practice safe driving given their lack of abilities? Do overconfident doctors, discussed in this HealthDay article, get the proper training? Do overconfident public officials realize when they are making bad foreign policy decisions?

6. I’m #1! I’m #1! (dysfunctional competition) - Have mixed feelings when you find out your co-workers get a promotion that you weren't even interested in? You're not alone. People's happiness is often a function of what they have relative to others. Your co-workers might be just as happy with you getting a pay cut as they would with getting a raise themselves. In a Q&A with Max Bazerman from Harvard, "When I ask people whether they would prefer a) $7 for themselves and for another person or b) $8 for themselves and $10 for the other person, people choose "b." However, when people are simply given "a" or "b," "a" makes them happier."

5. Mine mine mine! (endowment effect) - Why is it so hard for people to throw, give away or sell things that are past their prime? One theory is that people tend to place a higher value on objects they own relative to objects they do not. As explained on behaviouralfinance.net, an experiment by Kahneman, Knetsch and Thaler found that randomly assigned owners of a mug needed to be paid around $7 for it, while randomly assigned buyers were only willing to pay around $3. So it's likely that your neighbor values things they already have more than they would if they didn't already own them. If you have ever tried executing a trade in fantasy football right after the draft, you understand this irrationality well.

4. Watch out for sharks. (availability bias) - People are suckers for recent and memorable events. So much so, that they think these types of events are more likely to happen than they actually are. An article in Wired Magazine by Ryan Singel ranked the odds of someone dying over the past 10 years from various causes, from terrorism to a hernia to accidental poisoning. Despite the focus that terrorism has gotten in the past several years, the risk of dying from terrorism is very low compared to much more mundane ways to die such as driving off the road (80 times more likely to kill you) or even a hernia (5 times more likely to kill you). A Motley Fool article even explains how misleading vividness can cause major errors in investing (all my friends have a Treo .... I should invest in Palm!). How much of a problem is this? Well, if the world has limited resources to invest, where do you think people are going to want to spend it? Stopping the slow and steady march of global warming that won't affect any of us during our lifetimes? Or more graphic threats like terrorism?

3. If everybody else think so… (conformity) - People make decisions based on what they think and not what everyone else thinks, right? Well, a famous experiment by Solomon Asch, explained on Answers.com, had one participant and several experimenters in disguise were asked to announce their judgement about the length of several lines (such as which line was longer then the other, etc.) The experimenters in disguise were instructed to give incorrect answers to these easy questions. Surprisingly, a third of respondents gave wrong answers because of the pressure of their peers. Are these types of pressures enough to get people to do things that they know are wrong (shoplifting, accounting fraud, genocide...)?

2. Lets go hard 8! (illusion of control) - We all know that there’s no difference between my chances in craps if I have the dice or someone else at the table does, right? As explained in Wikipedia, Ellen Langer from Harvard famously showed that people rolling the dice in craps threw harder on average when going for high numbers and softer when going for low numbers. And they tended to bet more when they were rolling relative to others. This may be one reason that people know gambling doesn't pay on average, yet gladly gamble their own money. It should also cause you to question the confidence of your co-workers who know they will hit an aggressive deadline even though there are many factors out of their control.

1. He's just a moron. (attribution error) - Is the driver that cut you off a jerk? Or is he a good guy who didn't see you because he's distracted by something else going on in his life. Judging by the finger that you chose to hold up, you think he's a jerk. That's about par for the course, as most people tend to over-emphasize personality-based explanations for the actions of others. A NewYorker article by James Surowiecki discusses a classic experiement where "subjects shown a person shooting a basketball in a gym with poor lighting and another person shooting a basketball in a gym with excellent lighting assume that the second person hit more shots because he was a better player." So maybe it's better to withhold judgement about a person until you've actually talked to them. Even if they did cut in front of you in line at McDonalds.
Digg!

39 comments:

Anonymous said...

Those may be ten valid reasons - but you failed to mention a coupel of others:

CORRUPTION. A decision might *appear* dumb - but there may be a lot of money involved, or other backhanders you aren't aware of.

POLITICAL EXPEDIENCE: This is a valid way to make a really crappy decision, too.

DESIRE TO DO HARM: Not everyone is a nice guy. Some people make bad decisions on purpose. Dubya springs to mind here. But he's dumb too, so he gets extra credit.

I'm sure there are plenty of others too. Those ones just leapt at me.

james said...

You missed two very big reasons that contribute to mistakes:

The decision maker is drunk. This is never good for your judgement. I don't care if the bouncer is an ex-SEAL. I can take him... urp

The decision maker is horny. The small head is doing the thinking for the big one.
hottpage:congressmen make me want to be all dirty and warm and wet...giggle
congressmandofus: come right on over to 1463 XXXX. Do you want me to send a car?

Anonymous said...

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MillionDollarCountDown said...

I agree with you.

History suggests couple of more reasons...wealth, power and fame may also distort people's perspective and force them to do stupid things.

Anonymous said...

You just ruined the game of craps for me.. THANKS! :(

Casey said...

I would also rate fear in the reasons.

While you mention one form of acting in fear, in acting to conformity - a person doesn't want to risk being different.

Many people are unwilling to acceptance themselves, follow their own lead. Lack of confidence in oneself can be as deadly as overconfidence! So lack of confidence makes many people easy prey to be manipulated and then to make bad decision as other's use them.

A perfect example is how political figures use fear to make voters choose unwisely, even against their better options.

I think the best way to avoid making bad choices is to accept and simply to

Be free and act as yourself

Kinda hard to do when society is pushing you around to be anything but yourself.
Casey

Bubba said...

Those were all elements that have been studied and supported in the field of social cognition. He did leave out theories that include emotional affects on decision making. If you are more interested research the topic.

Stephen Sim said...

Lazy Lazy Lazy

cutebanana said...

decision maker is is a dummy. the puppet master is the decision maker.

there is no good decision. all decision is bad one way or another.

good decision that appears to be bad. perception.

good decision under bad circumstances.

Anonymous said...

interesting read, but this little comment bothered me a bit:

"...Stopping the slow and steady march of global warming that won't affect any of us during our lifetimes? Or more graphic threats like terrorism?"

not all of us are close to retirement. and what a lot of scientists are predicting as outcomes of global warming aren't that far in the future. and the important issue is to stop ourselves from causing more damage than what we've already done.

i know you're using this to excuse why there isn't more policy in place protecting us from anthropogenic climate change, but subtle things like this misinform people.

Square Bottle said...

To person above:

Aww, come on, we both know what he meant. Terrorism is being portrayed as an immediate threat (did I mention that we just saved your family from being blown up tomorrow?) and it's a good bit more graphic, too. Global warming isn't "hiding under your bed" the same way.

Anonymous said...

People make bad decisions all the time but they just don't always get pointed out

Anonymous said...

A very interesting and well referenced post.

Eric said...

I completely agree with Anonymous at 10:56 AM on the global warming comment.

Off-hand comments like this reinforce inaccurate information. It's hard enough when ExxonMobil and other large corporations are actively trying to misinform the public on global warming. Every responsible person should avoid passively doing so also.

If emissions aren't curbed significantly, global warming most likely will affect us in our lifetimes. It may be already.

Anonymous said...

Google "Kahneman and Tversky" people will make irrational choices when looking at a sure "loss". We, in general, are confident that even though we have failed over and over, the next go will be the one.

Csaba said...

After you google Kahneman and Tversky, make sure you google Gigerenzer. He has shown why many of these biases can be explained as experimental artefacts. This is a huge subject in experimental psychology that has been investigated for 20 years or more, and probably won't be resolved in this blog!

theLingoKid said...

Nice... I like this and I dugg it. makes sense. good posting.

Sonja said...

I love how the first anonymous commenter is so emotionally blinded by his/her hatred for the right that he/she actually believes (or needs to believe)that “Dubya” is sitting in the white house conspiring to do harm to others. It’s also, equally as interesting that he/she believes that a “dumb” person could luckily stumble his way to become the president of the most powerful country in the world. Come on sweetie, the voices in your head are taking over – wake up and regain control.

Anyway, I think this posting is great – all points are valid, although they were used politically in ways with which I disagree. At least he brought it all together logically - unlike the person I enjoyed making fun of earlier.

abhay said...

Add to the list two buzz-words...
ATTITUDE(I bet You can't zero down even a simple decision withour a right ATTITUDE) &
PASSION(Do you really think anthing is possible with a PASSION to game on something? It has to be inside U)

Anonymous said...

Psychological Inertia. Google it.

Hedwig said...

Isn't everything up to God and his mysterious ways? After all, he picked (yes-he-is-a-dumbass) Bush to stumble into the WH.

Anonymous said...

You forgot two big ones. Not enough information to make a good decision is the first one. Not understanding your choices being the other.

Anonymous said...

Of course terrorism isn't the most likely thing to kill you...

but it will sure be the number one thing you'll be bitching about when it happens. "WTF?! WHY DIDN'T YOU PROTECT US?!"

Then suddenly, it will be lack of money that was spent in the past on terrorism that was the problem and little quotes like this will silenty disappear from blogs everywhere.

Scott M said...

A good book on the subject, if you are interested in more details is "Judgment in Managerial Decision Making" by Max H. Bazerman (see http://www.amazon.com/Judgment-Managerial-Decision-Making-5th/dp/047139887X/sr=8-5/qid=1160604546/ref=sr_1_5/102-2509576-3502531?ie=UTF8&s=books ). If you want to be a better decision maker, read this.

StevenBurda said...

"10 reasons people make stupid decisions"
haha - great and funny read!

-Steven Burda
steven.burda.mba @gmail.com

Anonymous said...

Hedwig, you forgot one word: "twice". Bush "stumbled into the WH twice."

As for the political context sprinkled into this otherwise reasonable list, three points: first, the risk of death from terrorism is somewhat dependent, is it not, on one's success in preventing such terrorism? If someone prevented, say, the bubonic plague, would you be justified in making snarky comments about how the risk had been exagerated? Second, loss of individual life is not the purpose of terrorism. The purpose of terrorism is terror; specifically, the undermining of confidence in one's way of life. For you, apparently, just one strike was sufficient. In judging terrorism solely in terms of its risk to you personally, you implicitly throw under the bus all the rest of your society. Remember how the economy staggered just from the 9/11 attacks? Remember how travel all but disappeared? How all the airlines nearly went bust? That's the kind of damage which you, apparently, do not care about. Finally, I gotta throw in some love for the comment about G.W. - that is, Global Warming. What a perfect example of group think! Here's a 411 for you, bunny. The sun burns hotter. The sun burns colder. Temperatures fluctuate. Computer models predict what you put into them. When I was getting my physics degree in the 70's and 80's, the next Ice Age was all the rage. Lots of grant money in fear, my boy! Now suddenly it's all about overheating, and it isn't even as warm as it was in the 30's and 40's! Remember the Dust Bowl? Of course you do. I forgot. Referencing G.W. was just your little inside joke! I wonder, though, how many sheeple got it?

David said...

I think one of the main reasons people don't make good decisions is that they don't know how to!

Hands up those who have a decision making process that works that they use deliberately?

Anonymous said...

I've gotta disagree with the last one, reason #1. If a driver cuts me off on the road, he's inconsiderate. So what if he's a nice guy with his mind on other things? He should pay more attention to his surroundings when he's controlling a 2-ton vehicle. He may not be a jerk 24-7, but he is a jerk at that moment.

Anonymous said...

that is stoopid, you're all stoopid. Don't have such stoopidity for your dislike of stoopid people.

Anonymous said...

It helps me to think over the action/decision that I was about to take. I usually moved to a new country, started up a biz...with own guidelines that based on fatalism, oriental pop/trashy zen+taoism..; random, in short. Thanks for the article. And the articles linked are great too.

Anonymous said...

It helps me to think over the action/decision that I was about to take. I usually moved to a new country, started up a biz...with own guidelines that based on fatalism, oriental pop/trashy zen+taoism..; random, in short. Thanks for the article. And the articles linked are great too.

Anonymous said...

Poor decision also results from unstable mind conditions. A husband full of rage or jealousy to his wife upon seeing his wife having sex with other man in their own bed, may kill that man and even his wife.

CITYLIFE9 said...

Greed , envy, lust, ignorance, fear, ego and pride are a few reasons people make bad decisions but i could be wrong. What do you think?

Siew Kam Onn said...

The online decision maker and this How
to Become a Creative Genius
article at lifehack.org might give you some ideas for better decision making.

Anonymous said...

One thing to add, I think poor perception can lead to bad desicions. This is commomn for mentally unstable people, In dealing with everyday pressures and struggles, the ability to handle them in a logical way is not always easy for someone who is confused or depressed.

Anonymous said...

It has been my experience that stupid decisions are generally made by those who can't or won't think for themselves, because thinking may lead to self-analysis and painful feelings of inadequacy. Instead, they numb their brains with denial, distraction, drugs or alcohol and attempt to operate on automatic pilot. Consequently, they don't see the train coming until they are riding the cow-catcher.

With constricted minds, they are unable to learn from mistakes, but remain perpetual novices. Misfortunes which could have been predicted arrive without any effort made at prevention. In fact, the only effort expended is a reflex to blame scapegoats, which may include fate, enemies, or any killjoys who cared enough to try forewarning them.

horoskop said...

Kinda hard to do when society is pushing you around to be anything but yourself.

Anonymous said...

Well you know , sometimes everything seems like a good idea the time, doesnt it? Ask divorced people if getting married to their Ex was a good idea. Ask all the smart people that bought their houses a few years ago or invested thousands in those shares of stocks were as good idea. How about the people spend their entire life being healthy, eating right..then getting hit by a truck. All that time they could have eaten junk food, drank, had fun etc. Who knew ? Or people who spend their entire lives being good staying out of trouble, helping other people in need, then getting their head cut off by a group of Radicals who have the same tastes in sky masks.

Ok so before you step out of your place of abode tomorrow morning, if you make it, ask your self if turning left on the street corner as opposed to right is a good idea. See what happnes. Make sure you go over it a few times to be sure you made the right decision. If anything bad happnes to you, you are stupid. If anything good happens, you are smart. Right?

Take it from me, I know, because I am stupid. Cant you tell by my comments?

gillian said...

Turning left instead of right on the street corner is not a stupid decision if "something bad happens". That is just an unfortunate event that you had no control of, not a stupid decision...unless you fail to look both ways before crossing and walk out in front of the truck. The same goes for investing, marrying etc. You can't predict the future. Sometimes a choice really is a gamble and there is no stupid or smart about it.